Exploring and playing with your camera may be the best way to learn how to use it, but if you’d prefer a more structured approach please check out these training resources.
We broke down our training resources into short three minute video clips that you can watch at your convenience. It is easy to skip what you already know and focus on just what you need to learn.
Click on the playlist to button to view the full playlist and easily pick the topic you want to learn about.
Learn how to use XSight HD with this guided PDF training resource. Each section has a link to a short video showing you exactly how to do it. If you’d rather skip right to the videos then move on the to next section.
If you are having problems please check these trouble shooting tips.
Of course we are also here to help: firstname.lastname@example.org, 718-392-5380 x 2
1) Please check these common issues first.
Check your USB cable connection. Make sure you have a good connection at the camera and the computer.
Be sure to use the USB cable supplied with the camera. It has been certified to work with hi-res cameras.
If you are using a tower computer be sure to connect to a rear facing USB port. The USB ports on the front of a tower computer often do not have adequate power to run a camera.
2) Still not getting an image, seeing your built-in webcam instead, or the image looks out of focus and blurry.
The problem is probably just a simple setting. First, make sure your Recordex camera is selected as Video Device 1 under XSight options and set the resolution to 1280x720 or higher. Watch the video below to learn how to fix these issues.
3) Still having problems?
Give us a call (718-392-5380 x2) or send us an email (email@example.com). We will quickly resolve the issue.
This page will help set you off to a good start using your new Recordex SimplicityCam. Here we will cover how to make the connections, how to install the software and point you toward some training resources that will help you learn how to use the SimplicityCam and the XSight software.
The SimplicityCam does not require any pre-installation of drivers. Just connect the camera to your computer using the provided USB cable. Your computer will automatically find and install the necessary driver, you’ll just need to wait for a few minutes while this step is performed for you.
To use your SimplicityCam you’ll need to install XSight HD Viewer. XSight is our exclusive document camera software. It has been fine tuned and tailored to meet the specific needs of a classroom educator.